Looking for a DoubleTick alternative? Compare Botmust
DoubleTick keeps AI agents, its bot builder and Shopify for higher plans, and sells CRM integrations as add-ons. Botmust includes them from Starter.
DoubleTick is built for sales teams that work from their phones, and its mobile app is a real strength. Its costs climb when you want automation: AI agents need the “Pro with AI” plan, the bot builder starts on Pro, and CRM and WooCommerce integrations are paid add-ons.
Botmust is built on the same official WhatsApp Business API. This page compares the two and says where DoubleTick fits better.
Botmust vs DoubleTick at a glance
| What you get | Botmust | DoubleTick |
|---|---|---|
| Entry plan | ₹1,499/month (Starter, billed monthly) | Starter ₹3,500/month + GST billed quarterly, or ₹3,000/month billed yearly |
| Team seats on entry plan | 10 seats | 5 agents (Pro: 10) |
| India marketing message | Meta’s rate (₹0.8631 before tax), billed by Meta | Charged extra by country; markup not stated |
| AI agents | BotMust AI on every plan, within the monthly allowance | Not on Starter; “Pro with AI” ₹9,200/month billed quarterly |
| Chatbot builder | No-code flow builder on every plan | Bot Studio on Pro and above; Starter has default bots only |
| Shopify and WooCommerce | Both included, with cart recovery and COD confirmation | Shopify on Pro and above; WooCommerce a paid add-on |
| CRM integrations | HubSpot, Salesforce and Zoho within your plan’s integration limit | Zoho, HubSpot, Salesforce, LeadSquared and Bitrix are paid add-ons |
| Billing | Monthly or yearly | Quarterly or yearly |
| Free trial | No free plan or trial | No free trial; demo only |
| G2 rating | Not yet listed | 4.6 from 132 reviews |
DoubleTick’s details come from its own pricing page on 23 October 2026. Prices change, and some depend on billing period and taxes, so check the current page before you decide. Botmust’s prices are on our pricing page.
Why teams look for a DoubleTick alternative
AI agents cost ₹9,200 a month
DoubleTick’s AI agents come with the “Pro with AI” plan at ₹9,200 a month billed quarterly. Botmust includes BotMust AI on Starter, at ₹1,499 a month.
Automation and integrations are extras
The bot builder starts on Pro, Shopify needs Pro, and WooCommerce and CRM integrations are paid add-ons. Botmust includes flows, Shopify, WooCommerce and CRM integrations within each plan’s limits.
Quarterly billing
DoubleTick plans are billed quarterly or yearly. Botmust can be billed monthly, so you can start small and change plan as you grow.
When DoubleTick may suit you better
DoubleTick’s mobile-first app suits field sales teams who do most of their work on a phone, and it has 132 reviews on G2. If your team mainly needs a strong mobile inbox with broadcasts and doesn’t plan to use AI agents or store automations, DoubleTick Starter can be enough.
How to switch from DoubleTick to Botmust
- Create your Botmust workspace and pick a plan with enough seats and channels for your team.
- Bring your contacts. Export them from DoubleTick as a CSV file and import them into Botmust with their tags. Keep the opt-in status, and leave out anyone who opted out.
- Move your WhatsApp number. Meta lets a WhatsApp Business number move from one provider to another. Ask DoubleTick to release it (two-step verification switched off), then connect it in Botmust through Meta’s signup. You may need to submit your message templates for approval again.
- Rebuild your automations. Recreate chatbot replies with the BotMust AI agent and your business knowledge, and rebuild multi-step journeys as no-code flows.
- Test before your first campaign. Send a template to a few teammates, check that replies arrive in the shared inbox, then send to your customers.
Questions about moving? Write to support@botmust.com.
Common questions
Is Botmust cheaper than DoubleTick?
Yes, at every level we compared: Botmust Starter is ₹1,499 a month with AI, against ₹3,500 a month billed quarterly for DoubleTick Starter without AI. See Botmust pricing.
Can my team reply from their phones?
Yes. Botmust works in the mobile browser, so teammates can reply from their phones with their own logins.
Does Botmust recover abandoned carts?
Yes, for Shopify and WooCommerce. See our cart recovery guide.
Comparing more tools? Read our guide to the best WhatsApp marketing software, or see Botmust as a WATI alternative, an AiSensy alternative, an Interakt alternative, a Gallabox alternative or a Respond.io alternative.
Prepared by the Botmust team. Botmust publishes this page and is one of the products compared. DoubleTick is a trademark of its owner; we are not affiliated with it. Details checked on 23 October 2026.
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