Conversations & channels
Reply from one team inbox. Connect WhatsApp Cloud API or QR, Instagram, Messenger, Telegram, email and SMS where your plan allows.
Pricing
Simple plans that grow with your team
Messaging, ads, AI and customer management in one workspace. Pick the capacity your team needs today and move up as you grow.
India is billed in INR. All other countries are billed in USD. Choose the country on your billing address.
Know what you’re paying for
Need help choosing? Talk to us Botmust is your workspace subscription. BotMust AI is included within each plan’s monthly AI allowance. No separate AI key or subscription is needed. Meta ad spend, WhatsApp messaging fees and other connected service charges are separate. Connections may require provider approval.
What you can do
From first hello to the next sale
Tools work with your connected accounts, workspace role and plan allowances.
Meta ads & lead capture
Connect a Meta ad account, prepare click-to-WhatsApp ads and track their status. Bring supported Facebook lead forms into your customer workflow. Ad spend is paid to Meta separately.
AI & conversation flows
Build AI agents, add your business knowledge and automate follow-ups with visual workflows. BotMust AI is included. Monthly AI tokens and flow generation credits are listed in each plan.
Commerce & recovery
Connect an eligible Shopify or WooCommerce integration for store context and abandoned-cart recovery. Message templates remain subject to Meta approval.
Customer relationships
Organize contacts, lists and tags. Assign conversations to teammates and manage deals when CRM access is included.
Bookings & integrations
Bring scheduling, spreadsheets and supported CRM tools into your workspace. Each provider needs its own setup and may charge separately.
Questions & answers
Questions, answered
Plans, WhatsApp costs, channels and setup. Here’s what teams usually ask before they start.
Still have a question?
Write to us and someone from our team will get back to you.
support@botmust.comHow much does Botmust cost?
Plans & billing
Starter is ₹1,499/month, Growth is ₹2,499/month and Business is ₹5,999/month. Paid yearly, they are ₹14,999, ₹23,988 and ₹57,588 respectively, which costs less than twelve monthly payments. Every plan includes unlimited campaigns. The pricing cards show the latest configured allowances.
Are WhatsApp messages and AI costs included?
Plans & billing
BotMust AI is included in every Botmust plan, within its monthly AI token allowance. No separate AI subscription or API key is needed. Official WhatsApp messaging is billed separately by Meta. Connected email, SMS and other services may have their own charges.
How do I get started?
Getting started
Create an account, complete your workspace setup and choose a plan. Connect a supported channel, invite your team and start managing conversations. If online checkout is unavailable, contact support@botmust.com to arrange plan activation.
Can I change my plan as my team grows?
Plans & billing
Yes. Compare your options in Settings → Billing & Subscription. When activation is managed by the Botmust team, contact support to arrange the change and confirm its effective date. Review the new plan’s limits before downgrading.
Which channels can I connect?
Channels & AI
Botmust supports official WhatsApp Cloud API, WhatsApp QR connections, Instagram, Facebook Messenger, Telegram, SMS and email. Website live chat is not currently available. Your plan limits the total number of connections. Some channels require a business account, provider setup or approval before they can be used.
Do I need my own AI provider account?
Channels & AI
No. Botmust provides BotMust AI with every plan, within your monthly AI allowance. We manage the AI connection; you do not need a provider account or API key. Add your business knowledge and configure your agent before enabling automated replies.
Can my team work together in the same inbox?
Getting started
Yes. Invite teammates, assign conversations and keep customer details alongside your messages. Starter includes 10 seats, Growth includes 25 seats and Business includes 50 seats. Each person’s access also depends on their workspace role.
How do cancellation and renewal work?
Plans & billing
Check Settings → Billing & Subscription for your subscription controls and plan end date. If your plan was activated manually, contact support@botmust.com for renewal or cancellation assistance. Any refund request is handled under the applicable terms.
Can I bring my existing contacts?
Getting started
You can import contacts and organize them with lists and tags. Botmust also provides a migration flow for supported exports. Review your imported data and consent preferences before sending campaigns.
Ready to grow your business on WhatsApp?
Set up your workspace, connect your number and send your first campaign today. Our team can help you choose a plan.