WhatsApp for salons, gyms and local services
Take bookings in the chat, answer “How much for a haircut?” automatically and bring regular customers back, without living on your phone.
Your customers already message you on WhatsApp
For a salon, gym, studio, repair shop or tutor, WhatsApp is the front desk. Customers ask for prices, timings and a slot, and they book with whoever replies first. When the owner answers everything from one phone, messages wait during busy hours and evenings disappear into replies.
Botmust turns that phone into a shared inbox with bookings, automatic answers and simple campaigns, on the official WhatsApp Business API.
Take bookings in the chat
Send a booking link and the customer picks a free slot. Booking links follow your opening hours, add buffer time between appointments, and can let customers choose a stylist or trainer, or share bookings among your staff in turn. Every booking appears in the Botmust calendar, so the whole team sees the day.
Answer the same questions automatically
Write down your services, prices, timings, address and policies once, or keep them in a Google Sheet. BotMust AI answers customers from that information at any hour and passes the chat to you when someone wants a person.
| Customer asks | Botmust replies with |
|---|---|
| “How much for a haircut and beard trim?” | Your current price list |
| “Can I come at 6 today?” | A booking link with today’s free slots |
| “Where are you located?” | Your address and directions |
| “Is the monthly plan still on offer?” | The offer details, or a handover to you |
Bring regular customers back
Send a WhatsApp campaign to customers who opted in: a festive offer, a new class timetable or a reminder that it has been six weeks since their last visit. Tag customers by service or visit, and send each group a message that fits. You pay Meta’s rate for each delivered message, with no Botmust markup.
Share the work with your staff
Each staff member logs in to the same WhatsApp number from their own phone or computer. Assign chats, see who has replied, and keep customer notes such as preferences in the contact’s custom fields. Your personal number stays personal.
Where to start
Botmust plans start at ₹1,499 a month, with BotMust AI, booking links and unlimited campaigns included. If you only want an existing number in the shared inbox for one-to-one chats, Botmust can also link it by QR code; for campaigns and automation, use the official API. See plans and pricing.
Common questions
Do I need a website?
No. You need a Facebook account that manages your business and a phone number for WhatsApp. A website helps if you later apply for Meta business verification.
Can I keep using WhatsApp on my phone?
Your team replies through Botmust on phone or computer. If you move your business number to the official API, use Botmust for that number instead of the WhatsApp Business app.
Is it allowed to send offers on WhatsApp?
Yes, to customers who agreed to receive them and can opt out, using approved templates. Follow WhatsApp’s Business Messaging Policy.
Prepared by the Botmust team on 23 October 2026.
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