Privacy Policy
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Welcome to BotMust (“BotMust”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website botmust.com and our social media management, automation, and related services.
By using BotMust, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account or contact us, we may collect:
- Name
- Email address
- Phone number
- Account login information
- Billing and payment-related information
- Support communication details
Social Media Account Information
To provide automation and management services, we may collect and process information from connected third-party platforms, including:
- Social media account IDs
- Profile information
- Pages/accounts you manage
- Posts, media, captions, and scheduling data
- Analytics and engagement information
- Access tokens provided through official APIs
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Log information
2. How We Use Your Information
We use collected information to:
- Provide and operate BotMust services
- Connect and manage your social media accounts
- Schedule, publish, and manage content
- Improve platform performance
- Provide customer support
- Send important service updates
- Prevent fraud and unauthorized access
- Comply with legal requirements
3. Third-Party Platform Access
BotMust integrates with third-party services and APIs such as:
- Meta (Facebook and Instagram)
- Google services
- X (Twitter)
- Other supported social media platforms
We only access information required to provide our services. We do not sell your social media data.
Your use of third-party platforms is also governed by their respective privacy policies and terms.
4. Google API Services Disclosure
If you connect Google services, BotMust’s use and transfer of information received from Google APIs will follow Google API Services User Data Policy, including Limited Use requirements.
We only use Google data to provide user-requested features and do not sell Google user data.
5. Data Sharing
We do not sell your personal information.
We may share limited information with:
- Hosting providers
- Payment processors
- Analytics providers
- Service partners required to operate BotMust
- Legal authorities when required by law
All third-party providers are expected to protect your data.
6. Cookies
BotMust may use cookies and similar technologies to:
- Keep users logged in
- Improve user experience
- Analyze website performance
- Secure our services
You can control cookies through your browser settings.
7. Data Security
We use reasonable technical and organizational security measures to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Data Retention
We keep your information only as long as necessary to:
- Provide our services
- Maintain your account
- Meet legal obligations
- Resolve disputes
You may request account or data deletion at any time.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Delete your information
- Withdraw permissions
- Disconnect social media accounts
- Request a copy of your data
To make a request, contact us.
10. Account and Data Deletion
Users may request deletion of their BotMust account and related personal data by contacting:
Email: support@botmust.com
After verification, we will process deletion requests according to applicable laws.
11. Children's Privacy
BotMust is not intended for children under 13 years old. We do not knowingly collect information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
BotMust Support
Website: botmust.com
Email: support@botmust.com
Phone: +91 84477123373